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At LIQUIDBULK, we are committed to the safety and well-being of all our customers, especially those with allergies. We understand that food allergies are a serious concern, and we take every possible measure to prevent cross-contamination in our products and services. This Allergen Policy outlines our approach to managing allergens within our operations, particularly focusing on the following allergens:

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• Peanuts

• Cashew & Almond Nuts

• Whey

• Wheat, Barley, Oats & Gluten

• Cow's Milk

• (mixed spices)

 

1. Ingredient Transparency

We make every effort to provide clear and accurate information about the ingredients in all our products. Our website includes detailed ingredient lists, including potential allergens. We encourage our customers to review these lists before making a purchase.

 

2. Allergen Management and Cross-Contamination Prevention

Our production processes are designed to minimize the risk of cross-contamination, but we cannot guarantee the complete absence of trace allergens. We implement the following practices to reduce allergen risks:

• Dedicated Storage: All allergens, including peanuts, nuts, dairy, and gluten, are stored separately to prevent accidental mixing with other ingredients.

• Cleaning Protocols: After each batch, thorough cleaning procedures are followed for equipment and production lines to eliminate allergen residue.

• Staff Training: Our team receives regular training on managing allergens, recognizing symptoms of allergic reactions, and understanding the importance of allergen-free environments.

 

3. Specific Allergen Handling Procedures

We have specific procedures in place for handling each of the major allergens:

• Peanuts, Cashew & Almond Nuts: These nuts are stored and processed separately from all other ingredients. We take extra precautions when handling products that contain these allergens.

• Whey: We ensure that whey is isolated from other non-dairy ingredients and processed separately.

• Wheat, Barley, Oats & Gluten: Our gluten-free products are prepared in separate facilities, and we follow strict cleaning protocols to minimize gluten contamination in non-gluten-free items.

• Cow's Milk: Dairy products, including cow’s milk, are stored separately from non-dairy ingredients. We implement cleaning protocols between production cycles to avoid cross-contact.

 

4. Customer Awareness

We encourage customers with allergies to inform us of any specific dietary restrictions before placing an order. You can contact our customer service team to discuss any concerns regarding allergens, and we will do our best to accommodate your needs.

 

5. Limitation of Liability

While we make every effort to minimize the risk of allergen contamination, we cannot fully guarantee that our products are free from trace amounts of allergens. Customers with severe allergies should exercise caution when consuming any product that may come into contact with allergens.

 

6. Feedback and Concerns

We value feedback from our customers regarding allergens and safety practices. If you have any concerns about allergens in our products, please contact us immediately at  contact@liquidbulk.co.uk  for assistance. Your safety is our priority.

By shopping with LIQUIDBULK, you acknowledge that you have read and understood our Allergy Protection Policy and agree to our efforts in minimizing allergen exposure. We are dedicated to creating a safe and enjoyable experience for everyone.